FAQ’s
What is your Box Office telephone number?
416.862.2222
What is your Administration number?
416.363.5131
What is your Drama School number?
416.862.2222 x2 for general inquires
416.363.5131 x242 for the Drama School Manager
What is your mailing address?
Young People’s Theatre
165 Front Street East
Toronto, ON M5A 3Z4
When is your Box Office open?
Monday to Friday: 9AM to 5PM
Weekends: Hours can vary. Please check by calling 416.862.2222.
What are Family/Public ticket prices?
Click here for ticket pricing information and here for the Ada Slaight Stage seating plan.
Can I exchange my tickets for another performance of the same show?
Patrons who have purchased discounted tickets through our Flex 3-Pack enjoy FREE ticket exchange privileges. Single ticket buyers can exchange tickets up to 24 hours prior to your original performance date by calling the Box Office. Please note, single ticket exchanges are subject to a fee of $3.50 per ticket. For more information, please call our Box Office at 416.862.2222.
Can we take pictures or recordings of the performance?
YPT is a member of the Professional Association of Canadian Theatres (PACT) and engages, under the terms of the Canadian Theatre Agreement (CTA), professional Artists who are members of the Canadian Actors’ Equity Association. According to the terms of the CTA, photography, audio and video recording are prohibited.
Do you admit latecomers?
Patrons arriving late, and those returning to their seats after the show has begun, will be seated during a suitable break in the performance at the discretion of management.
Can I redeem gift certificates, show certificates or other coupons online?
If you have a Promo Code you can use it when ordering online. For all other certificates or offers, please call 416.862.2222 to make arrangements.
May I request a ticket donation from Young People’s Theatre for a silent auction or for a fundraiser?
Yes! YPT offers limited ticket vouchers for silent auctions and fundraisers. Restrictions apply. Click here to submit an inquiry.
How many performance spaces are at YPT?
We have two performance spaces: our Mainstage (Susan Douglas Rubes) Theatre, accommodating approximately 460 patrons with assigned seating and The Studio Theatre that accommodates 115 patrons with general admission seating. Often there are two plays being performed at the same time for different audiences. Call 416.862.2222 if you are unsure of which theatre is presenting the play you wish to see.
Is the theatre wheelchair accessible?
Both performance spaces offer limited wheelchair seating. Please call 416.862.2222 for more information and to make arrangements. Click here to read more about Accessibility at YPT.
Is food or drink permitted in the theatre?
Food, drink, candy and gum are not permitted in the theatre, with the exception of bottled water. Food is permitted in our lobbies, however. Please note that YPT endeavours to be a nut-free zone, as many children have severe life-threatening allergies.
What is the minimum age that a young person can attend a performance without adult supervision?
As YPT endeavours to create an environment for families to enjoy discussion and learning together, young people under the age of 12 will not be admitted into the theatre/auditorium without appropriate adult supervision.
What is your babes-in-arms policy?
Babes-in-arms (younger than 12 months) are admitted free of charge to performances provided they remain on their caregiver’s lap. In consideration of fire safety, strollers and car seats must remain outside the auditorium.
How do I know if a production is age-appropriate for my child/student?
Each season, YPT offers a variety of programming for young people of all ages and their families. Careful consideration goes into establishing age recommendations for our plays, including discussion with members of the education community. For age/grade recommendations specific to each production, please refer to the appropriate show page on our web-site or contact the box office.
What are ticket prices for school performances (Mon-Fri)?
Students/Adults: $17 (morning performances)
Afternoon Performances: $13
Preview Performances: $12
One FREE teacher/Supervisor ticket is provided for every 20 student tickets purchased. All prices include HST.
A handling fee of $5 per order is applicable.
Where is Young People’s Theatre?
We are located two blocks east of the St. Lawrence Market and are in the vicinity of the Distillery District. Our closest major intersection is Front and Sherbourne Sts.
Air Filtration System
Please Note:
Thanks to the Ontario Trillium Foundation, and their Resilient Communities Fund, YPT now uses state of the art air filtration equipment throughout our theatres, lobbies, studios and office spaces. New studies have shown that COVID-19 can be spread by a building’s air ventilation system. Therefore, YPT is pleased to assure its patrons that our HVAC systems have been fully upgraded to help prevent this possibility. Air filtration occurring immediately in the spaces where people are congregating helps to ensure YPT’s spaces are safer and everyone can breathe a little easier.
YPT’s equipment includes three stages of air filtration technology: HEPA filters that capture particles in the air both large and microscopic (such as allergens or mold), carbon filters to help trap or eliminate chemical compounds (such as paint fumes, smoke and other pollutants), as well as a UV-C lamp that kills or inactivates airborne bacteria and viruses (like COVID-19).